UpShaqo

Salah & Tasbih

How can we help?

Find quick answers below or contact us directly about prayer times, notifications, accessibility, or any issue with the app.

Prayer times look different

Open Settings in the app and choose the calculation method and Asr juristic method used by your local mosque.

Prayer reminders are not appearing

Turn on Prayer alerts inside the app, then confirm notifications are allowed under iPhone Settings → Notifications.

The location is incorrect

Tap Refresh on the Prayer screen and allow location access. The app can still use the last saved location when offline.

Reset a tasbih counter

Open Tasbih, choose the dhikr, and tap Reset current counter. Your total for the day remains saved.

Contact support

We want the app to work reliably for you.

Include your iPhone model, iOS version, and city when reporting prayer-time issues.

Email support

Email: contact@upshaqo.com

Location: Salt Lake City, Utah, USA

App version: 1.0.0